Delivery/shipping of products
1. Our company currently offers delivery of products, only within Greece.
2. Time, Means, Place of Receipt/Delivery
The delivery time of your order is determined by its finalization as well as the order confirmation e-mail received upon its completion. Τhe delivery will be carried out by a partner transportation company, i.e. ACS Courier for deliveries in Greece. Our company and its partners take all necessary steps to ensure the timely delivery of the order to the buyer based on the basic delivery schedule of each transportation company. We cannot guarantee neither the arrival time nor the exact delivery time of the ordered goods, as it depends entirely on the transportation companies that we collaborate with. Our company is not accountable for any delays caused by force majeure or unexpected events or events beyond its control. In the event of any delay, our company will make every possible effort to contact you.
Subject to any special charges for the transportation and delivery which will be expressly mentioned for a product listed on our website, the general pricing policy is the following:
- For shipping within Greece the cost for orders up to 10 kilos is on a stable price of €5,65. For orders over 10 kilos there is an extra charge and the cost will be calculated automatically in the shopping basket page (depending on each order’s volumetric weight features) and will be included in your order request before the completion and payment (by ACS Courier).
Free Shipping on orders over 60€ in Greece.
3. If you are not at the delivery address to receive your parcel at the time of delivery, the distributor will leave an information note with instructions on how to collect your order. In this case, the risk of loss or damage of goods is transferred to the buyer, taking into account the vulnerability of goods. The distributor will attempt to deliver the goods up to 3 times, otherwise the goods will remain in the distributor’s premises under your own responsibility and expense and under the carrier’s general terms of storage.
Last revised: 17th of July, 2020