Terms & Conditions

General

1.1 This document (together with any documents referred to in it) tells you the terms and conditions upon which we sell the goods (the ‘Products’) listed on this website (www.managea.gr) to you.

Before confirming your order please:

Print a copy for future reference.

Read our Privacy Policy regarding your personal information.

By ordering any of the Products or Services listed on “managea.gr”, you agree to be legally bound by these Terms & Conditions. You will be unable to proceed with your purchase if you do not accept these terms and conditions as may be modified or amended and posted on “managea.gr” from time to time.

We reserve the right to revise and amend “managea.gr”, our disclaimers and the Conditions at any time without notice to you. Your continued use of the ‘’managea.gr’’ following a change shall be deemed to be your acceptance of such change. You should visit this page regularly to check for any changes made to the Terms and Conditions. Please note that any changes in terms do not refer to orders you have already placed, but are valid for the future.

1.2 Welcome to ManaGea. www.managea.gr is an online shop that offers traditional Greek packaged food, cosmetics, related products and services for sale. The owner of this Website is the company under the name Olha Fialo-Pure Products”, based at Gefyra, Monemvasia, Laconia, PO 23070, Greece, Tax Registration Number: EL152119990, Tax Office: Sparti, (hereinafter referred to as “managea.gr”, which is also the Website administrator).

2.Privacy policy

Our “Privacy Policy”, which explains how we will use your information, can be found in the section entitled Privacy Policy. By using this Website, you agree to the content of said section and guarantee that all data provided by you is accurate, true and up to date.

3.Prohibitions when accessing and using the Website

3.1 You shall not misuse this Website; you shall not hinder or interfere in any way with the operation of the website or replace or modify its content. You shall not commit or encourage a criminal offense, transmit or distribute viruses, trojans, worms, logic bombs, or post any other malicious or technologically harmful material and you shall not commit any actions that can lead to unacceptable or extensive damage to the infrastructure or operation of the website. Furthermore, you shall not use the website in breach of confidence or in any offensive or obscene way.

3.2 In addition, you shall not hack into any aspect of the Services, corrupt data, cause annoyance to other users, violate any other person’s proprietary rights, send any unsolicited advertising or promotional material, commonly referred to as “spam”, or attempt to influence the performance or functionality of any facilities of or accessed through this Website. Any breach of this provision shall constitute a criminal offence under Greek legislation. “Managea.gr” will report any such breach coming to its attention to the relevant law enforcement authorities and will disclose your identity to them under the conditions of the law.

4.Intellectual Property, Software and Content

4.1. The website http://www.managea.gr is the official website of ManaGea. The intellectual property rights of all the software and content you access on or through this Website remains the property of ManaGea or its licensors and are protected by international copyright laws and treaties on intellectual property rights. All such rights are reserved by ManaGea and its licensors.

4.2. Under no circumstances should the display and view of the Website’s content be construed as a transfer and/or cession of authorization and/or its right of use to anyone. You may store, print and view the available content solely for personal use. You may not publish, handle, distribute, copy in whole or in part, transfer, alter, store, re-publish, modify or otherwise reproduce, in any format, any part of the content or copies of the content provided to you or featuring on this Website, nor may you use any such content in relation to any business or commercial activity without ManaGea’s written permission.

In addition, you may not modify, translate, reverse engineer, rebuild or create derivative works using any software or accompanying documentation offered by ManaGea or its licensors. Moreover, you are not granted any license or consent to use ManaGea trademarks in any way, and you consent not to use such trademarks or any trademarks which are similar in color, without ManaGea’s written permission.

4.3. Photographic representation of our products

We have made every possible effort to ensure a realistic and accurate photographic representation for the products sold through our Website. Yet, due to technological limitations, these representations may vary from the actual condition, form and image of the products. This is absolutely natural given the limited technological possibilities, even when using the latest technological developments in the field of photographic representations.

Please note that, although ManaGea has tried to accurately display the colors of the products, the actual colors you see will depend on your monitor specifications and therefore may not be accurate.

4.4. We claim and guarantee the accuracy and reliability of any of the information and content regarding our goods and services, software and advertisements contained on, distributed through, received by or linked and accessed through this Website.

4.5. Website access license

Users are hereby granted a limited license to access and make personal use of this Website, but not to download or modify it, or any part of it, except with ManaGea’s express written permission. This license does not allow for any resale or commercial use of this Website or its content, any collection and use of any product listings, descriptions, or prices, any derivative use of this Website or its content, any downloading or copying of account information to the benefit of another merchant, or any use of data mining, robots, or similar data gathering and extraction tools.

4.6. It is prohibited to reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit this Website or any part of it for any commercial purpose, without our express written permission. We have exclusive rights to the domain name of our firm and all brands represented on our site are rightfully subject to lawful protection.

4.7. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including videos, images, text, page layout, or form) of the Website of ManaGea without our written permission. You may not use any “meta tags” or any other “hidden text” based on names or trademarks of ManaGea without our express written consent. In case of unauthorized use, the license granted by ManaGea is terminated.

4.8. You may not use any logo, photographs or other proprietary graphic or trademark of ManaGea, or open source code or part of the link without our prior written consent.

5.Terms of sale

5.1 By placing an order you agree to purchase a product according to the following terms and conditions.

Once you have selected the country as your place of residence and your request is verified through a special procedure and deemed feasible, the approval of your order will be confirmed and your product(s) will be shipped. In case of acceptance, you will receive an order confirmation email, according to the above, which should include the details for the checkout through payment. Please note that currently we serve only orders within Greece.

Depending on the legislation of each country outside the European Union, there may be restrictions on the sale of certain products or the sale of certain products may not be allowed at all. You will be notified by email in case of such a problem.

5.2 In order to offer you a better and more complete service and facilitate your future purchases, when placing your first order you register as a “managea.gr” user, providing us with all your personal details requested in the corresponding registration form. After that, each time you complete a purchase, you fill in all the details of your order request which appear on the order form. All information sent to our company is managed exclusively by authorized company personnel, falls within the Privacy Policy of our company and is collected and processed with the ultimate safety and care and only after you grant your express consent by sending the above-mentioned form. In any case, every time you send an order request to our company you must first have accepted these Terms and Conditions, which govern the transactions between yourself and us in their entirety.

5.3 For keep you fully informed and protect you in the best possible way against unforeseen circumstances, orders are completed as follows:

5.4 Upon completion of your order request, your total aggregate order will appear, including all the details of your request. Currently the only acceptable form of payment is by account deposit. The order will not be executed until the company’s bank account is credited with the total amount due.

5.5 i) After that, your order proceeds to the stage of collection and you will receive an e-mail when the products are ready to be shipped to the indicated shipping address.

ii) In case there is an unexpected shortage, for any reason, in one/some of the products you have ordered and/or a product will be available after the time of delivery stated on our online store, or in case there is a problem regarding the products included in your order, our Company will make every possible effort to contact you either by e-mail, via the email address you have indicated, or calling you directly through one of its representatives (or in all of the above ways) to consult with you for any modification, correction or cancellation of your order. In case we have not been able to contact you for up to 7 calendar days, then your order will be executed for the part which is available and it will be cancelled for the rest of it. In any case, you will be notified of any modification of your order again by e-mail, via the email address you have indicated. This email will also constitute a confirmation of your order based on which your order will be executed.

5.6 Please note that the delivery times are subject to delays caused by courier delays or force majeure for which we cannot be held responsible. Within the European Union, deliveries usually take 4-8 working days after the shipping confirmation (1-5 working days within Greece).

5.7 In order to implement a transaction at “managea.gr” you must be over 18 years of age. Visitors under the age of 18 should not exchange data and any information with us. When placing an order, you undertake that all details you provide us with are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

5.8 Please note that, due to the nature of our products, which consist mainly of products that can be damaged or expire soon, or of perishable and thereby sensitive products, it is the customer’s responsibility to follow the instructions provided on the product package or on our Website. Likewise, the customer undertakes the responsibility for the products from their delivery to the carrier. In addition, due to the nature of the offered products, we will hold no responsibility in case the product is not received from the customer in case of cash on delivery order, on the day of delivery, through fault of their own, i.e. on the first delivery attempt. “Managea.gr” reserves the right to change the specifications of all merchandise without prior notice.

5.9 All items are intended for personal use only and not for re-sale.

5.10 When you place an order, you will receive an e-mail confirming that we have received and accepted your order. The product purchase contract will be drawn up only after the Company’s bank account is credited with the total amount due. The order will not be executed until the company’s bank account is credited with the total amount due. Please note that we only accept Euros.

5.11 During the processing of your order you will receive a number of automated emails informing you on the progress of your order.

1. These emails concern the following steps:
2. a) Order confirmation.
3. b) Order processing: When the products of the order have been collected and are ready to be shipped to your address, along with the consignment note.
4. c) Collection by customer: The order has been delivered to the designated address, including the receipt/invoice.
5. d) Incomplete order: You will be notified in case one/some of the products of your order has/have not been collected and the order has remained incomplete.
6. e) Cancelled order: In case your order has been cancelled for the reasons mentioned in the Present Terms
7. In addition, in case anything is missing or a problem occurs while processing your order, you will receive a corresponding e-mail and/or we will contact you by phone, via the phone numbers you indicated when you registered or when you placed your order on our website.

5.12 By sending an order request you consent to receiving the above notices, which are a precondition for the proper progress of your order. You should make sure you can receive these e-mails and store them throughout the duration of our transaction. In case you are not receiving these e-mails, you have to contact us. The parties agree and acknowledge that the communication and the pattern of said communication (by e-mail or telephone) also covers the legal conditions of your written briefing, your notification, the confirmation of your order, so far as is required by law. Should you wish to object, or to ask for clarifications regarding the content of an e-mail you have received as mentioned above, or for any other reason, you may contact us.

6.Pricing

ManaGea users consent to the company maintaining the general right to change freely its pricing policy, to modify the quoted prices on the website and to change and/or withdraw the offers at any time, with or without prior notice to “managea.gr” users, who will be informed on the current price through the relevant posting on the website. The user selects the representative webpage according to their country/place of residence, which determines the pricelist of our products, in agreement with our commercial policy and the respective shipping costs of that country.

All prices are in EURO and are inclusive of VAT. Shipping costs will be additionally charged and you will be notified of the cost when placing your order.

7.Communication

By visiting the Website or sending us e-mails, you are communicating with us electronically. Our forms of communication with you are by e-mail or by posting notices on the Website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide you with electronically meet any legal requirement that such communications be in writing.

We use a complaints handling procedure with a view to try to resolve any disputes that may arise. Should you have any complaints or comments, please contact us immediately through the Contact us section.

8.Governing Law and Jurisdiction

These terms are governed by and construed in accordance with the laws of Greece and the European Union (EU). You agree, as we do, to submit to the exclusive jurisdiction of the courts of the city of Athens in Greece, Europe.

Entire Agreement

The above Terms and Conditions and the Privacy Policy constitute the entire agreement of the parties and supersede any and all preceding and current agreements between you and “managea.gr”. Any waiver of any provision of the Terms of Use will be effective only if in writing and signed by a Director of ManaGea.

Last revised: 17th of July, 2020